For Durrah Jewellery online purchases only. Durrah Jewellery will accept full priced, unworn merchandise returned within 7 days for store credit or exchange of product only.
Merchandise must be returned within 7 days of receiving the order.
Merchandise must be unworn, in new condition, with no damages.
All earrings are final sale, non-exchangeable.
Merchandise that is received with any damages may be returned to customer without prior notice and may result in denial of return.
Durrah Jewellery must authorize all returns and exchanges. Any unauthorized returns received will be denied and items will be sent back to the customer without prior notice.
Approved returns are only valid within 7 business days after issuance.
Items will be exchanged upon current stock confirmation. Should the item not be in stock, a store credit will be issued.
Shipping and handling charges are not refundable.
Orders cannot be canceled after the order has shipped.
Customer is responsible for return shipping.
Durrah Jewellery will only issue a return in the form of store credit to be used at durrahjewellery.com or an exchange through durrahjewellery.com.
To inquire or submit a return request please email email@example.com